Consistent service starts before our team arrives on site. Every OSG Global team member receives practical induction before assignment, followed by site-specific briefings and continuous coaching — adapted to the actual environment, whether an office tower, condominium, shopping mall, school, factory or high-traffic public space.
We never take shortcuts that compromise safety or service quality. Our team follows relevant occupational and industry requirements, and standard practices like our colour-coded system protect every site.
Colour-Coded System
Blue — General Cleaning
General areas, using dedicated blue equipment to reduce cross-contamination.
Green — Kitchen Areas
Kitchens and food-preparation areas, kept strictly separate from other zones.
Red — Bathroom Areas
Washrooms and sanitary areas, using dedicated red equipment.
Yellow — Infectious Areas
Higher-risk and infectious areas, handled with dedicated yellow equipment.
Training & Onboarding
1. Recruitment & Screening
Confirm identity, work eligibility, role fit and expected service behaviour, with police and reference checks.
2. General Induction
Introduce OSG standards, safety, appearance, tools and workplace discipline.
3. Site-Specific Briefing
Review scope, routes, schedules, contact points and client expectations.
4. Supervised Deployment
Supervisors check performance, coach details and correct gaps early.
5. Continuous Improvement
Refreshers, inspections and feedback are used to raise standards over time.
Core Training Modules
Cleaning methods, correct chemical dilution, SDS awareness, PPE, equipment handling, service mindset and quality inspection.
Standards You Can Rely On
Work with a cleaning partner that backs its promises with trained people and proven systems.
Get in Touch